Refund and Cancellation Policy

Effective and last updated: 25 July 2026

This policy applies to UPSC Garden Premium subscriptions supplied by Autobot Industries Private Limited. The provider shown during purchase determines how billing is managed.

Current plans

Eligible users may be offered one day of Premium for ₹1, followed by automatic renewal at ₹249/month. The standard monthly plan is ₹249/month and the annual plan is ₹2,299/year. The selected provider’s purchase or mandate screen shows the authoritative charge, tax, renewal date and eligibility.

Cancellation

Cancel anytime. Cancellation stops the next renewal; it does not normally reverse a completed charge. Premium remains available until the end of the verified current paid period. Google Play subscriptions are cancelled through Google Play. Razorpay subscriptions can be cancelled through UPSC Garden support or the available mandate controls in the user’s UPI app.

Refund requests

For Google Play purchases, request and track refunds through Google Play. For Razorpay-billed purchases, email support.upscgarden@gmail.com with the account phone number, approximate payment time, amount and non-sensitive transaction reference. Never send an OTP, UPI PIN, password, full card number or bank credentials.

Refunds are reviewed according to applicable law, provider rules, duplicate or unauthorized payment evidence, service delivery, and the circumstances of the request. A granted refund, chargeback or purchase revocation may remove Premium access after provider verification.

Failed renewals and access

A failed renewal may receive a one-day grace period. Access can then lock while the provider attempts recovery. The 21-day study-progress retention period begins only after final verified expiry, not during a recoverable hold. A refund does not itself delete the account.

For help, contact support.upscgarden@gmail.com. Include the billing provider and a safe transaction reference, but no payment credentials.